A: Mimi & Munch cakes and treats are freshly baked to order. Orders can take up to 1- 4 working days to be delivered. However, we do begin processing your order as soon as it is received and in many cases, orders are sent within a few days.
A: We are so confident that your pooches will love our treats. Because our treats are perishable items, we don’t accept returns, exchanges or cancellations.
We adhere to the strictest regulations when it comes to our quality of our product that care should be given to ensure the treats are sealed in air tight containers or in our packaging to avoid treats from spoiling.
Our cakes are custom made for you and therefore require 48-hour cancellation. We are not able to refund orders that have not been picked up or cancelled late. We are not liable for damage occurred through wrong handling. Our non-perishable items can be exchanged or returned if they have been unused and in the same condition as you received them.
A: Please contact our customer care directly for if you have any problems or concerns regarding the dog treats or cakes with your order. Contact Us form or contact details: 0451004558.
A: Please contact us and we will ensure you can share the love with your customers quickly and easily!